Refund & Return Policy

↩️ Refund & Return Policy – Plant and Nest

Last Updated: June 2026

At Plant and Nest, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

📅 Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include all accessories, manuals, and components, if applicable.

We reserve the right to refuse returns that do not meet these conditions.

🚫 Non-Returnable Items

The following items are generally not eligible for return:

• Gift cards

• Downloadable digital products

• Personalized or custom-made items

• Items marked as final sale

• Products damaged through misuse or improper handling

📦 Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

• Your order number

• A description of the issue

• Clear photos of the item and packaging

We may offer a replacement, store credit, or refund depending on the situation.

💰 Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed to the original payment method.

Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution.

🚚 Return Shipping

Unless the return is due to our error (such as a defective or incorrect item), customers are responsible for return shipping costs.

Original shipping charges are generally non-refundable.

❌ Order Cancellations

Orders may be canceled before they are processed and shipped.

Once an order has been dispatched, it can no longer be canceled and must follow the return process after delivery.

📩 How to Request a Return

To initiate a return or refund request, please contact our support team with your order details:

Email: support@plantandnest.com

Website: https://plantandnest.com

⚖️ Consumer Rights

Nothing in this policy limits any rights you may have under applicable consumer protection laws in your country or region.

🌿 Thank you for shopping with Plant and Nest. We appreciate your trust and are committed to providing quality products and excellent customer service.